Certified Service Delivery
Our service delivery processes are independently certified to five ISO standards — guaranteeing consistent quality, safety, environmental responsibility and energy performance.
Systematic hazard identification and OHS risk control across all site operations — ensuring every Cofreth-managed facility is a safe working environment.
Covers risk assessments, incident investigation, emergency preparedness, and legal compliance across all FM contracts.
Consistent, high-quality service delivery backed by documented procedures, regular audits and continuous improvement across every service line.
Customer-focused QMS covering service planning, delivery, performance monitoring and corrective actions.
Minimising environmental impact through responsible operational practices, waste management, and continuous environmental performance monitoring.
Lifecycle-based environmental planning covering energy, water, waste and emissions across all managed assets.
Structured energy monitoring, targeting and optimisation — reducing client energy consumption and costs through data-driven performance management.
Energy reviews, performance indicators, baselines and action plans aligned with Cofreth's ESCO and CoPC models.
The global standard for FM systems — defining how organisations structure and deliver facility management to achieve organisational objectives.
Strategic FM framework covering leadership, planning, support, operations and performance evaluation.
Define objectives, identify hazards and risks, then plan the FM or energy solution tailored to your specific facility and operational needs.
Execute with certified engineers and technicians following ISO-compliant procedures, SOPs and method statements.
Monitor KPIs, measure energy performance, conduct internal audits and third-party surveillance to verify outcomes.
Take corrective and preventive actions, update procedures and feed lessons learned back into the next planning cycle.
The PDCA cycle governs every Cofreth service contract — from FM maintenance scheduling to energy performance monitoring.
Independently Audited by
SIRIM QAS International
All five ISO certifications are independently audited and issued by SIRIM QAS International — Malaysia's premier conformity assessment body and a member of the International Accreditation Forum (IAF).
Work With a Certified FM Partner
Five ISO standards. One trusted partner.
Cofreth's multi-ISO certification means your facilities are managed to the highest independently verified standards — across quality, safety, environment and energy.