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Infrared thermography services
An advanced camera used to identify electrical & mechanical components that are hotter than they should be (usually a sign of faulty or inadequate insulation) and reduce down time by avoiding unplanned shutdowns and planning of scheduled repairs and maintenance. Thermography can be applied to transformers, capacitor, relays & breakers, meter & control connections, electrical faults, fuse connections, motor & generator controls, boilers, steam piping, heat exchangers, radiators and cooling towers. |
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Cofreth 24-hours Helpline (for Kuala Lumpur and Klang Valley only)
We have an established and dedicated, 24-hours hotline (Tel: 03-207 33333) exclusively designed to cater to the needs and complaints of all our customers. Through the Helpline, customers stay connected to us and are ensured reliable and prompt services at all times.
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| Service Performance Indicator |
Statistical data and analysis presented in monthly reports and meetings that help identify key performance indicators such as complaints trend analysis, response time analysis, system availability and Preventive Maintenance Performance Percentage (PMPP). |
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| Emergency Response Procedure |
We shall execute detailed emergency response procedures set to varying priorities or degree of emergency in order to safeguard the building and its occupants. |
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| Cost Reduction Programme |
Implementation of preventive & corrective maintenance, training staff to be multi-skilled and productive, international part sourcing and energy saving programmes help clients achieve cost savings through a fixed maintenance fee capped during the contract period. |
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| Benchmarking |
Benchmarking ratios (cost and performance benchmarks) and industry practices form our basis for reducing cost and improving service levels or standards. |
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